Course Content
Admin & Development Course Brochure
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About Upskillza Hub
Our Services
Who Should Apply?
Why Us
Why Learn this Course?
About Your Trainer
Module 1: ServiceNow Introduction
Module 2: Creating Personal Developer Instance
Module 3: User Administration
Module 4: Plugins
Module 5: Applications
Module 6: Update Sets
Module 7: Tables
Module 8: Lists
Module 9: Forms
Module 10: UI Policies
Module 11: Data Policies
Module 12: Client Scripts
Module 13: JavaScript
Module 14: Script Includes
Module 15: Business Rules
Module 16: UI Actions
Module 17: SLA Definitions
Module 18: ACLs
Module 19: Import Sets
Module 20: Email Notifications
Module 21: Service Catalog / Record Producer / Order Guide
Module 22: Flow Designer / Workflow
Module 23: Scheduled Jobs
Module 24: Reporting Dashboard
Module 25: ITSM Core
Module 26: Best Practice
Module 27: Integrations
Sample Certificate
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Admin & Development Course Brochure
  1. What is the service catalog
  2. How to create a service catalog
  3. How to create variables and variable sets
  4. Reference qualifier
  5. User Criteria
  6. Catalog UI Policies and Catalog client scripts
  7. What is a record producer
  8. How to create a record producer
  9. Difference between the record producer and Service Catalog
  10. What is an order guide
  11. Creation of the order guide
  12. Difference between order guide and record producer and service catalog
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