Course Content
Admin & Development Course Brochure
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About Upskillza Hub
Our Services
Who Should Apply?
Why Us
Why Learn this Course?
About Your Trainer
Module 1: ServiceNow Introduction
Module 2: Creating Personal Developer Instance
Module 3: User Administration
Module 4: Plugins
Module 5: Applications
Module 6: Update Sets
Module 7: Tables
Module 8: Lists
Module 9: Forms
Module 10: UI Policies
Module 11: Data Policies
Module 12: Client Scripts
Module 13: JavaScript
Module 14: Script Includes
Module 15: Business Rules
Module 16: UI Actions
Module 17: SLA Definitions
Module 18: ACLs
Module 19: Import Sets
Module 20: Email Notifications
Module 21: Service Catalog / Record Producer / Order Guide
Module 22: Flow Designer / Workflow
Module 23: Scheduled Jobs
Module 24: Reporting Dashboard
Module 25: ITSM Core
Module 26: Best Practice
Module 27: Integrations
Sample Certificate
Contact Us
Admin & Development Course Brochure
  • No prior programming or coding knowledge required – ideal for complete beginners.
  • Covers concepts from basics to advanced in a clear, structured manner.
  • Specially designed to support Non-IT students, making complex topics easy to grasp.
  • Beginner-friendly and easy to learn, with step-by-step guidance.
  • Welcoming to learners from all backgrounds – diversity enhances course discussions and collaboration.
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